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Netmite Palm Audio Player FAQ (C) 2001
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    1. Can Netmite Palm Audio Player play midi files ?
    2. How to create my own Audio Files?
    3. What is .PDB file, What is PDBConverter ?
    4. How to use PDBConverter ?
    5. The PDBConverter Does not run (correctly), What's Wrong ?
    6. Now I have generated the .pdb file, how can I upload to my palm ?
    7. How can I delete an audio file that I donot want to keep ?
    8. How can I play MP3 files on my palm ?
    9. When I play the audio file, it plays but looks like I can not stop it. What happened ?
    10.Why my newly created .pdb file cannot be hotsynced to my palm?
    11. Why the sound is so bad on my palm ?
    12. Is there any security problems in PDBConverter?
    13. When I purchase the audioplayer from www.netmite.com, why I can't register my software ?

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1. Can Netmite Palm Audio Player play midi files ?

A: Our Palm Audio player DONOT play midi files ( which are simple tunes). However we play much more complex audio files used by desktop computers like .wave file used by Windows, au files used by web pages etc. (Which are not only tunes, but real sounds from real world like speeches, or musics )

If you want to play MIDI files directly, you need to convert your midi files to audio files first. Sorry currently we do not have such tools. But instead you can play any wave files or sound files like songs from the Internet.

2. How to create my own Audio Files?

A: The audio files, needs to be in either .wave files or .au files (No mp3 it the current Version) --- If your files are in other formats, you need to convert it using Windows' Sound Recorder (sndrec32.exe) to convert it to .wave files. ( remember to choose PCM format, 8 bit, mono, 8Khz or 11Khz), otherwise, audioplayer will not recognize it. -- Or you can use Windows sound recorder to record your own voice to create a wave file !!

Once you have prepared the audio files in the desktop, you need to convert it to .pdb file before download to your palm.

3. What is .PDB file, What is PDBConverter ?

A: Because Palm doesnot recognize ANY PC files, you need to convert the PC file into PALM recognizable file -- called .PDB file (palm database file). this is what PDBConverter can do.

4. How to use PDBConverter ?

A: PDBConverter is a Signed Java Applet so you can run it directly from within our web site.
First you need a Java Enabled Internet Browser -- (Our recommended platform is Windows IE5, other platform may work, but no guarantee)
You need to enable java applet in the browser.

Then got to www.netmite.com, click PDBConverter and wait a few seconds until the applet popup.

In the PDBConverter Window, specify regular PC file you want to convert from (like wave or au file ) and the output filename (palm recognizable .pdb file, we recommend you to name it as xxxxx.wav.pdb as xxxxx.au.pdb)
Remember to specify creator ID to be AUPL and file type to be data. (which are default ) Then press the convert button to start the conversion.

5. The PDBConverter Does not run (correctly), What's Wrong ?

A: There are many causes problems for PDBConverter. for example:
a). Your browser doesnot support Java or java support is disabled -- Try enable java support first.
b). Your platform or browser is not compatible (For example, Macintosh is not supported. Netscape support is working in progress. We recommend you to use IE5 of Windows.
c). You need to grant the necessary priviledges when applet started. Just click Yes or Grant. Otherwise, it may cause problem running the applet.
d). You enterred the wrong input file name.

If All the above failes, we can send out a standalone PDBConverter to registerred users if you request. Or you can send emails to: support@netmite.com for detailed question. We suggest you to attach a java log file from your browser. (Just open Java Console, and copy the text displayed there)

6. Now I have generated the .pdb file, how can I upload to my palm ?

A:
a) Use HotSync's Install software tools to install the pdb file into your palm.
b) Do a hotsync.
c) Now start audioplayer and you should be able to see it.

7. How can I delete an audio file that I donot want to keep ?

A:
a) Select the file you want to delete from the list
b) Choose Menu/Delete command

8. How can I play MP3 files on my palm ?

A: Due to palm CPU's limit, current version of palm audio player cannot play mp3 directly. However, You can convert your MP3 file to a WAVE file or au file first, one of such tools are at
http://www.convert-mp3-to-wav.com/. (In the future we will provide a conversion utility in our web site.)
then you can follow the FAQ "How to create my own Audio Files"

9. When I play the audio file, it plays but looks like I can not stop it. What happened ?

A: Palm audio player has been tested in many platforms but in case you still has problems, please send report to support@netmite.com. We appreciate your help and can give you some discount for future products.

One common cause is that your audio file has too much sample rates (such as 22050Hz or 44010Hz) which are OK to be played by our audioplayer but it will consumes ALL CPU resources. Thus the system becomes extremely slow --- or no response at all since all the CPU are busy playing your sound at such a high sample rate. You have to wait until the sound is played 5 times to quit the program.

Solution: use Sound Converter(sndrec32) to convert your file into lower samplerates such as 11025Hz or 8000Hz

10.Why my newly created .pdb file cannot be hotsynced to my palm?

A: If there exists a pdb with the same name in your palm, your newly created .pdb file will not be hotsynced to your palm.

Note: In palm, a pdb's name is hardcoded into the pdb file itself, The name is generated from when you use PDBConverter and it is copied from the original .wav or .au file. Once converted, the pdb name is fixed. Even if you rename it under PC, the pdb name will still remains the same. -- In order to change the pdb name, you need to rename the original .wav or .au file and then use PDBConverter to convert to a .pdb file ! Future PDBConverter may provide a option to change pdb name during conversion.

11. Why the sound is so bad on my palm ?

A: Some Palm Devices does not have real speakers but pizeos. Piezos are not a good idea to reproduce multiple frequencies. Every piezo has a unique way to reproduce certain frequencies, depending on resonance. At this 'sympathetic vibration' it gives the best results, especially regarding the volume (sound pressure). So depends on your palm model, you may get different level of audio effect. This is HARDWARE limits and no good software solutions.

Please try your palm first before purchasing if you have questions.

Sound effects:
BEST
TRGPRO -- real speakers, can be very loud indeed.
GOOD
visor platinum, palm m100. -- good quality.
sony
POOR
palm III, IIIx -- noises
palm V, VII -- low volume

12. Is there any security problems in PDBConverter?

A: Our PDBConverter is a digitally signed. The digital certificate is from THAWTE, acquired by verisign, Internet's biggest security company. so that it is as secure as any plug-ins you downloaded/installed from Internet ! To some extends, it is more secure than some .zips you downloaded from Internet because most of .zip are NOT SIGNED !

If you are really concerned about your security, then, for registered user, we would be very happy to send an offline converter on request.

13. When I purchase the audioplayer from www.netmite.com, why I can't register my software ?

A: A: When you purchased audioplayer from www.netmite.com, our on-line transaction vendor, will
issue you a usercode/password. However, this code is NOT for you to register your software.
It will then redirect you to registered user area at http://www.netmite.com/product/registered/palmaudioplayer, you need the above usercode/password to access that web area. Once you are there, you will be able to get the REGISTRATION CODE to register your software.

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Last modified: April 23, 2001